When we talk about the inception of phones, we mean the analog system. Think of those voice circuits in copper wires and the voices that emanated were the result of electrical signals. It has been fairly recent, at least a few decades or so when the digital phones made their way into the market and people have got accustomed to them. In terms of the present explorations and use, digital phones have now taken a backseat, as they are comparatively traditional as they still use phone lines to make calls.
The recent in line is the VoIP line or ‘Voice Over Internet Protocol’ that works on the principle of sending voice data via a data connection (internet) instead of phone lines. There are older VoIP systems that used on-premises hardware in order to manage calls. Thankfully, the current days’ solutions are software-based VoIP and they are much more popular bringing the benefits of VoIP for small business to everyone. Usually, these systems are managed in the cloud and offer add-ons to add capabilities like unified communications (UC) to integrate with the other systems and tools present at varied locations.
There are resellers who can help customers decide between digital and business VoIP, determining vital factors like the ease of use, budget, current network environment and integration with other devices or technologies. The following is a list of pros and cons that you must know exists between digital and VoIP phone systems, such that the task of choosing becomes easy for you: