Fix a business IT problem
Email will not open, staff cannot sign in, the printer has stopped or the office keeps losing its connection. A one-off problem or a short project is a fine place to start.
Business IT supportManaged IT · Cybersecurity · Microsoft 365
Business IT support in Oshawa that keeps work moving.
Spend less time chasing IT problems.
Get practical help with unreliable computers, Microsoft 365, security and office networks. FSCS works with businesses across Durham Region—from a specific problem or project to ongoing managed IT.
Tell us your location, team size and what needs fixing. We’ll discuss the scope, timing and cost before work begins.
25+ years serving OntarioOshawa basedManaged IT from CAD $89/person/month
Scope and inclusions confirmed in your proposal.
Start with what you need
What would make IT easier for your business?
You do not need a technical diagnosis before you contact us. Start with the problem or the change you need to make.
Put ongoing IT support in place
Recurring problems and unclear ownership take time away from running the business. Bring maintenance, user support, security and planning into one managed relationship.
Explore managed ITPlan a Microsoft 365 or network project
Moving offices, changing email systems or improving Wi-Fi? Plan the accounts, equipment, vendors and timing together.
Why FSCS
Know who is looking after your IT.
FSCS is led by Steve Semenko and built on more than 25 years of practical IT experience. You get a clear explanation of the issue, the options and the work being proposed. Scope is agreed before that work starts.
Direct technical ownership
One person stays with the technical problem instead of handing you a list of vendors to call.
Plain-English recommendations
The issue, the options and the work being proposed, in language you can use to decide.
Connected thinking
Accounts, networks and backups are treated as one environment, not three separate tickets.
Documentation for future changes
A record of the setup so the next change does not start from a blank page.
Core services
The parts of business IT that need to work together.
FSCS keeps the service menu tight on purpose. These five areas cover the operational core for most small and mid-sized organizations.
01
Managed IT
Monitoring, maintenance, support, vendor coordination, documentation and planning.
Managed IT services →02
Cybersecurity
Identity, endpoint, email, network and recovery controls integrated into normal IT.
Cybersecurity →03
Microsoft 365
Tenant management, Exchange Online, OneDrive, SharePoint, Teams, licensing and security.
Microsoft 365 →04
Backup & Recovery
Business data, Microsoft 365 backup, recovery testing and continuity planning.
Backup & recovery →05
Network & Infrastructure
Wi-Fi, switching, firewalls, servers, cabling and Internet resilience.
Infrastructure →Support
Business IT Support
Remote and onsite support that focuses on getting staff working and keeping ownership.
IT support →Also see business phone systems, network cabling, business data recovery and cloud hosting and virtualization.
Providers
Products we install and look after.
Microsoft, SonicWall, Fortinet, Ubiquiti, Dell, HP, Lenovo, Cisco. We help you choose them, we install them, and we look after them.
Microsoft
SonicWall
Fortinet
Ubiquiti
Dell
HP
Lenovo
Cisco
Microsoft Teams
How it works
A first conversation, then a clear scope.
The first call is about what is getting in the way. The work starts after the scope, timing and cost are agreed.
01
Tell us the problem
What stopped, what is changing, and how many people are affected.
02
Look at what you have
Accounts, computers, the network and whoever looks after them now.
03
Agree the next step
A specific fix, a project, or ongoing support. Price and timing before the work.
04
Do what was agreed
Then document it, so the next change does not start from scratch.
Industries
Business IT across industries.
Offices, shops, clinics, workshops, warehouses and teams on the move all rely on technology. FSCS adapts support to the way your business works.
Healthcare & dental
Secure, reliable technology for busy clinical environments.
Professional services
Email, documents, remote work, identity and support.
Manufacturing & warehouse
Networks, Wi-Fi, security and resilient connectivity.
Growing SMBs
Day-to-day support for offices that are growing and do not have internal IT.
Your industry not shown? Tell us what your business needs.
Local support
Based in Oshawa.
Durham Region. Peterborough and Kawartha Lakes. Cobourg, Port Hope and Northumberland. Remote support, with onsite work arranged before a visit is booked.
FAQ
Start with the obvious questions.
What size businesses does FSCS support?
The managed-services focus is small and mid-sized organizations, typically about 5–80 people. FSCS is based in Oshawa and serves Durham Region, Peterborough and Kawartha Lakes, and Cobourg, Port Hope and Northumberland.
Do you provide onsite IT support?
Account and software issues can often be handled remotely. Onsite work is by arrangement across Durham Region, Peterborough and Kawartha Lakes, and Cobourg, Port Hope and Northumberland. Scope and timing are agreed before work begins.
Can FSCS manage Microsoft 365?
Yes. Microsoft 365 administration, security, licensing, Exchange Online, OneDrive, SharePoint and Teams are core service areas.
Can you take over from another IT company?
Yes. A proper transition begins with credentials, vendors, documentation, backups, security and a clear handover plan.
Can we start with a single issue?
Yes. Project and one-off business IT support are available. We can also discuss managed IT if you want ongoing maintenance and support. See business IT support.
Let’s get your IT off your to-do list.
Tell us what is slowing your business down or what you want to improve. Start with one issue, a planned project or ongoing support.