Straight answers about business IT.

Practical answers for Oshawa and Durham Region owners. What to fix, what can wait, and what a local IT team actually does.

Guides

Support ended. Imaging PCs and front-desk towers are still running it. Here is the local, boring fix.

Passwords get stolen. Passkeys do not. Microsoft 365 already knows how. Most offices never turned it on.

What a local IT partner actually does, what is included in a monthly plan, and how a switch from another company usually works.

Email, files, extra login protection, and why cloud data still needs a backup you can restore.

The extra login step, junk-email filtering, and the habits that stop a fake invoice from becoming a wire transfer.

How often to copy files, how often to test a restore, and what has to come back first if a Tuesday goes wrong.

Office Wi-Fi, internet that stays up, firewalls, and the servers in the closet.

What is worth keeping, what to replace, and what a Durham office does not need to spend money on.

FAQ

Are these written for IT people?

No. They are written for the person who owns the business. Enough detail to be useful, not a certification exam.

Do I need to read these before we talk?

No. If something is broken, call. The guides are for when you want the short version of a decision.

Can you help with something that is not listed?

Yes. If it is computers, Microsoft 365, Wi-Fi, backups, phones or security in a Durham office, start with a conversation.

Tell FSCS what is changing, what is frustrating your team or what you want to improve.