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Oshawa · Durham Region

Practical AI and business automation.

Put AI to work on a real business task. FSCS helps businesses choose useful tools, prepare their systems and plan practical AI and automation projects. Start with the work you want to improve, then agree a manageable pilot.

Discuss your AI project Call 289-201-5911

Two people working together at laptop computers.

Where a project can start

Pick the work that is already slowing the office down. Licensing, cost and a staff review are agreed before a pilot.

Microsoft 365 Copilot readiness and setup

Start with the subscriptions you already have and the tasks people actually do.

Review SharePoint and OneDrive access, sharing, who can sign in, and how business information is handled.
Choose appropriate licensing and configure a small pilot, then give staff guidance and collect feedback.
Features, connectors and licences depend on the products selected. Copilot is not included in every Microsoft 365 plan.

Related work sits with Microsoft 365 and cybersecurity.

Practical AI training for your team

Training is about using approved tools on the work your team already does.

Drafts, summaries, meeting notes and repeatable admin tasks.
Reusable prompts, how to check an output, and what information should stay out of a tool.
Sessions are shaped around the roles and systems your team already uses.

Workflow automation pilots

Pick one repetitive process. Not every automation needs AI.

Identify the systems it touches and who needs access, then build and test an agreed pilot.
Keep a person in the loop where a decision or a message needs approval.
Document the handover and support. Power Automate is one option where it fits.

What could this look like in your business?

Depending on your systems, a pilot could help your team:

Inquiries

Organize inquiries and draft replies for staff review.

Intake

Turn an approved intake form into tasks or notifications.

Documents

Prepare routine document drafts from approved information.

Meetings

Summarize meeting actions.

Guidance

Help staff find approved internal guidance.

We confirm integrations and approval steps during scoping, then test them before rollout. A person still checks results and approves messages before they go out.

Start small, measure what changes

A pilot is scoped before anyone commits to licences, usage charges or a wider rollout.

01
Discuss the task
Discuss the current task and the tools already in use.
02
Review the setup
Review permissions, the data involved and any vendor requirements.
03
Agree the scope
Agree the deliverables, licence or usage costs, responsibilities, what success looks like, and where a person still reviews the result.
04
Test, then decide
Test a pilot with approved or sample data, then review the results and decide whether to roll it out or keep support in place.

Project work, software licences, usage charges and ongoing support are scoped and priced in your proposal before you commit.

FSCS

One point of contact through FSCS

FSCS scopes the work and coordinates delivery. Where specialist development or integration is needed, that work can be arranged as part of an agreed proposal. Responsibilities, access, costs and ongoing support are confirmed before work starts.

Local support across the areas we serve

FSCS is based in Oshawa. Remote work and onsite visits are arranged across these areas.

Oshawa Whitby Ajax Pickering Clarington Courtice Bowmanville Port Perry and Scugog Peterborough and Kawartha Lakes Cobourg, Port Hope and Northumberland All service areas

The first inquiry does not need passwords or confidential files. Tell us the task, the tools you use and where the business is.

FAQ

Common questions

Can we start with one task?

Yes. Agree a small pilot around one real task before a wider rollout.

Do we need Microsoft 365 Copilot?

Not always. Choose the tool for the task. Licensing is confirmed before a pilot, and Copilot features are not assumed to be part of an existing Microsoft 365 plan.

Is AI always correct?

No. Outputs need a person to review them, and results vary.

Can FSCS coordinate specialist work?

Discuss your AI project.

Tell us the task you want to improve and the tools you already use. Do not send passwords or confidential files. Scope, licences and cost are agreed before a pilot starts.