Computers and business software
Windows sign-in problems, applications that will not open, device setup and persistent faults that interrupt staff.
Business IT Support
Business IT support in Oshawa and Durham Region
When technology interrupts the workday, start with what has stopped working. FSCS helps businesses troubleshoot computer, email, account and network problems, with remote support and onsite work by arrangement.
What do you need help with?
You do not need to know whether it is the computer, the account or the network. Describe what changed and who is affected.
Microsoft 365, email and files
Mailbox access, Outlook, shared files, Teams and user-account problems. Changes involving the wider tenant can be scoped as a project.
Printers and shared office devices
Printing problems, network connections and configuration issues that affect everyday office work.
Wi-Fi, internet and office networks
Connection drops, hard-to-reach work areas and problems affecting several devices. We help identify the equipment or provider involved.
Staff changes and access
Set up approved access for new staff, review permissions and remove accounts and access when someone leaves.
Recurring issues and next steps
If the same problem returns, look beyond the immediate symptom. Discuss the underlying work or ongoing support needed to address it.
What happens when you contact FSCS?
01
Tell us what is affected
Share your business location, the system or device involved, how many people are affected and any recent change. A plain-English description is enough.
02
Review the practical options
We discuss what can be investigated remotely and whether authorised access, vendor involvement or an onsite visit is needed.
03
Agree the work
Confirm the scope, timing and costs before work begins. If the issue points to a larger project, discuss that separately.
One-off help or ongoing support
You can contact FSCS for a specific business IT problem or a planned project. If you want maintenance, support and planning handled together, explore managed IT. We can discuss the right starting point for your situation.
Based in Oshawa, serving Durham Region, Peterborough and Kawartha Lakes, and Cobourg, Port Hope and Northumberland. Remote support and onsite work by arrangement.
If files are missing or a system will not open them, see business data recovery.
FAQ
Common questions
Do we need a monthly plan?
No. Project and one-off business support are available. Ongoing managed IT is an option if you want maintenance and support planned together.
Can you fix this remotely?
Some account, email and software problems can be investigated remotely with authorised access. Physical equipment, cabling and some network faults need onsite work. We discuss the appropriate approach before arranging support.
How quickly can you attend?
Tell us the business impact and your location when you contact us. Availability, scope and timing are confirmed before work is scheduled; onsite visits are by arrangement.
What should we include in an inquiry?
Your business name, location, contact details, the system affected and a short description of the problem. Do not send passwords, recovery codes or confidential client information.
What has stopped working?
Call 289-201-5911 and tell us the short version. If writing is easier, send an inquiry with your business location and the issue.