Business data recovery when important files are missing
Lost access to files your business depends on? FSCS provides business data recovery support. Tell us what happened, where the files were stored and what you need to recover so we can discuss the available options.
Start with what happened
Missing files, an inaccessible drive or a failed computer can have different causes. Tell us which device or system is affected, what changed and whether a backup exists. The recovery approach depends on that information and the condition of the data and equipment.
Understand the options before work begins
We review the situation with you, explain the proposed scope and agree the next step. Recovery is not guaranteed. Timing, cost and any specialist requirements need to be established for the particular case.
Recovery now, protection afterwards
Recovering lost files and planning reliable backups are different jobs. Once the immediate problem is understood, FSCS can also help you review backup and recovery arrangements to reduce the impact of another loss.
Related services: Backup and disaster recovery · Business IT support.
Common questions
What should I include when I contact FSCS?
Your business location, the affected device or system, what happened and the files you need. Mention whether you have a backup. Do not send passwords or confidential files through the inquiry form.
Is every file recoverable?
No. What can be recovered depends on the failure, the available data and any backups. FSCS will discuss the situation and proposed work before proceeding; no recovery outcome is promised in advance.
Call about business data recovery
Based in Oshawa, serving Durham Region; Peterborough and Kawartha Lakes; and Cobourg, Port Hope and Northumberland. Contact FSCS before arranging any equipment transfer or visit. Customers do not visit an FSCS office.